Privacy Policy

1. Who We Are

SunPerks ("Company," "we," "us," or "our") is a sales and marketing organization that promotes green energy and solar energy products and services on behalf of licensed installation and financing partners. We do not manufacture, install, or service solar energy equipment. Our role is limited to generating leads, facilitating appointments, and connecting prospective customers with qualified energy providers.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Property Information: Home address, utility provider, average monthly bill, roof type, and home ownership status.
• Appointment Data: Preferred dates, times, and scheduling preferences.
• Communication Records: SMS messages, call logs, and notes from consultations.
• Device & Usage Data: IP address, browser type, and pages visited on our website, collected automatically via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Schedule and confirm solar energy consultations and site visits.
• Send appointment reminders and follow-up communications via SMS and email.
• Match you with licensed solar installation and financing partners in your area.
• Improve our marketing, operations, and customer service.
• Comply with applicable laws and regulations.

4. SMS & Text Messaging

By providing your mobile phone number and consenting to receive SMS communications, you agree to receive text messages from SunPerks, including appointment confirmations, scheduling reminders, and informational messages related to green energy products and services.

• Message frequency varies based on your consultation schedule and preferences.
• Message and data rates may apply depending on your wireless carrier plan.
• To opt out at any time, reply STOP to any message we send. You will receive a single confirmation and no further messages.
• To request help or more information, reply HELP to any message.
• We do not share your mobile number with third parties for their own marketing purposes.

5. Sharing of Information

We may share your personal information with:

• Installation Partners: Licensed solar installers who will contact you to complete your consultation and, if applicable, installation.
• Financing Partners: Lenders or lease companies involved in solar financing.
• Service Providers: Third-party vendors who assist with SMS delivery, CRM platforms, and scheduling tools, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us at the information below.

7. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of SMS communications at any time by replying STOP.

To exercise any of these rights, contact us at the information provided in Section 10.

8. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of our site may not function properly without them.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.